Privacy Policy – Updated December 1, 2012

This Privacy Policy covers use of information collected by www.Mapoosa.com (Mapoosa) when a user visits our site, how we may use that information, and whether we disclose it to anyone. [If you are under the age of 18 years, please read this article with your parents/guardian and ask them questions about what you don't understand.]

a) General Information.

Mapoosa is an online virtual world where users can explore, play, learn and interact with each other. Parents are strongly encouraged to participate in their children's online activities and monitor use of e-mails and engagement in other electronic communication. Mapoosa is owned, operated and presented to users around the world by Callystro Infotech Pvt. Ltd. ("Callystro") located at 2nd Floor, City Trade Center, Kadri, Mangalore - 575003, India. We are committed to providing a fun, entertaining, and safe website for people of all ages, particularly children. Callystro understands the importance of explaining our privacy policies to users of our website and protecting the privacy of Personally Identifiable Information (PII) we obtain through the site.

b) What information do we collect from users, and how do we use it

When a user registers on our site, we collect the user’s account name, password, date of birth, sex and a parent’s email address. When a Mapoosa registrant acquires a paid membership, we may collect additional PII from the registrant’s parent, and this would include the parent’s full name, email address and payment details (such as credit card details). We use the financial information thus collected to process payments to us and for fraud prevention purposes. The financial information that you enter to purchase a membership is not stored by us, but is retained by our payments processing vendor who acts on our behalf for the purpose of processing payments made to us and for fraud prevention purposes.

Mapoosa website requires such details to participate in the Mapoosa virtual world, display different age appropriate content to different users, play games and to buy a membership. The parent email is also used to notify about our privacy practices, to send the parent communications either about the parent’s and child’s accounts or about features of our website, including periodic parent newsletters about Mapoosa. With the parent’s prior permission, we also may use this email address to send the parent promotional messages related to our other products and offerings (such as our newly released iPhone apps). The parent may revoke their permission to receive promotional messages at any time by contacting customer support at mapoosa@callystro.com and may unsubscribe from promotional email communications by clicking on unsubscribe links in those emails. We may also request a user name and email address when a user submits a form through the "Contact" link of the Mapoosa website so that we may respond to the inquiry.

For some of our virtual world activities such as pop quizzes, games or contests, we may ask users to provide information that is not personally identifiable, such as country of residence or a user’s favorite items.We also enable users to chat online through our website, but we take measures so that users cannot communicate personal information through this chat function.Irrespective of this, if you use the chat function within this website and disclose personally identifiable information, you should be aware that such information could be read, collected or used by other users. We strongly encourage you not to disclose personal information about yourself or about any other person in such chats and we are not responsible for the personally identifiable information you choose to submit through the chat function.

If personal information is not provided to us, then we may not agree to Mapoosa membership and may not be able to provide access to certain content and functionality on this website, or to provide other information, products or services which may be requested.

When visitors come to our site, we also may passively collect certain non-personally identifiable computer information, such as the type of computer operating system, the user's IP Address, the web browser being used, the frequency with which users visit various parts of our sites, and information regarding the Internet service provider, in order to make sure we present our content appropriately and for various purposes related to our business. We may collect this non-personally identifiable information through the use of software technologies such as unique identifiers or "Cookies." [Cookies are small text files that we place in users' computer browsers to store their preferences]. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn on/off all cookies thru your browser settings. If you turn cookies off, you won't have access to many features that make your web experience smoother, and some of our services may not function properly.

If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend an email inviting him/her to visit the site. We store this information for the sole purpose of sending this one-time email and tracking effectiveness of our referral program.

Additionally, we may actively collect and use email addresses and user names to track usage and to ensure users are following the site's Terms of Use. In addition, we may use an email address and user name to ban a user temporarily or permanently from the Mapoosa website if that user engages in inappropriate conduct on the site. We also may use information to analyze site usage, as well as to offer products, promotions, or services.

We may use the services of third parties such as a credit card gateways, email provider to send out emails on our behalf, and in such cases, we will share some of your personal information as necessary for the third party to provide that service.

We may disclose information where we are required to do so by law, or where we disclose information to data processors who act on our behalf (service providers or other group companies who provide support for the operations of our website and who do not use or disclose the information for any other purpose). To the extent permitted by applicable law, we also may disclose PII in response to a law enforcement agency's or other public agency's (including schools or children services) request or if we feel that such disclosure may prevent the instigation of a crime, facilitate an investigation related to public safety or protect the safety of a child using our website, protect the security or integrity of our website, or enable us to take precautions against liability.

If we sell all or part of our business or make a sale or transfer of our assets or are otherwise involved in a merger or business transfer, we may transfer PII to a third party as part of that transaction, to the extent permitted by applicable law.

We do not allow third-party companies to solicit or advertise to our users.

The security of your personal information is important to us. We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. When you enter sensitive information, such as your credit card number, or our membership subscription form, we encrypt that information using secure socket layer technology (SSL).

Please contact us at mapoosa@callystro.com if you would like to access the PII that we have collected online from you or your child, correct factual errors in such information, request to have this information deleted, or request that we no longer collect or maintain such information. The deletion of data may lead to a termination of the Mapoosa account and/or membership. Please be sure to include your email address and a telephone number where we can reach you. To protect you and your child's privacy and security, we will take reasonable steps to help verify your identity before granting you access to the personal information that we collect and maintain about you or your child.

c) Links To Other Sites

Links from this site could take you sites owned by us (www.callystro.com, for example) and to other third party websites or resources. The information practices of such websites are not covered by this Privacy Statement or any other policies or terms of this Site. Each of them may have a different privacy policy and terms of use. Be sure that you know the terms of use and privacy policy of any linked website before using it.

d) Special Note To Parents

We encourage parents/ guardians to spend time with their Children (under 18 years of age) when their Children engage in the on-line activities on this Site. We do not require a Child to disclose more Personally Identifiable Information, than is reasonably necessary to participate in the on-line activity. No Personally Identifiable Information of children should be submitted to or posted on this Site by Children without the consent of their parent or guardian. We encourage parents to help us protect their Children's privacy by instructing them never to provide Personally Identifiable Information on this Site or any other website without parental permission.

e) Contact Us

If you have questions or wish to send us comments about this Privacy Policy, please send an e-mail with your questions or comments to mapoosa@callystro.com or call us at +91 824 2441455. Alternately, you could also write to us at:
Director – Policies,
Callystro Infotech Private Limited,
2nd Floor, City Trade Center, Kadri, Mangalore 575003, Karnataka, India

Please note that this Privacy Statement may be revised by Callystro from time to time, particularly to address changes in our business, the law or technology. If that happens, we will post the revised policy here. Revisions are effective upon posting and your continued use of this Site after the posting will be subject to the changed terms of the revisions.

Once again, thank you for visiting our website.

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